Excellent service! Our hot water heater gave out late Monday evening. I found Prestige Plumbing while searching on the Internet. After finding their website, I emailed late Monday evening and requested a quote for replacement of our water heater. To my surprise Rob (the Owner) emailed back AND called early on Tuesday morning willing to fit us in his busy schedule that day. They called 45 minutes before arriving giving me time to get home from work. Rob was very knowledgable and carefully explained and quoted several options. He took great care in keeping everything clean while entering/exiting our house during the installation process. By 2pm, our new water heater was installed. Before leaving, Rob reviewed the new water heater with us and answered any questions that we had. We were very impressed with their professionalism and were thankful for the prompt service – thanks Rob!
Absolute 5 stars in every way…Rob Fiesler, Founder and President of the company was pleasant and professional to deal with. His team (Ben & Scott) preformed the work with integrity and they took great care in keeping the job site clean and safe, which was in my home.
I dealt with Rob, Ben, and Scott, and all three were very helpful, knowledgeable, and displayed a good work ethic. Rob reviewed the work to be performed with me prior to the start of the job and then upon completion of the work, Rob returned for another walk through to make sure I was completely satisfied with the job.
I was beyond satisfied with the work done and I highly recommend this company to anyone who is in need of their services. No second guessing with Prestige Plumbing, it is an excellent company.
Absolutely the best plumbing company I have ever worked with. They will forever have my business. They stand behind their work and their word. Definitely Recommend!!
As first time customers of Prestige Plumbing, we were extremely impressed!
Rob’s knowledge of tankless water heaters is EXCELLENT!
Price- EXTREMELY FAIR!
We will definitely use Prestige Plumbing again!
I called Prestige on Saturday morning, set up an estimate for Monday, and called them on Tuesday to schedule the service. They had a cancellation the next day so they were actually able to complete the work on Wednesday – only half a week after I first contacted them! Ben came to give me my quote, and Ben and Scott came to complete the work. They were professional, friendly, and punctual. Ben was not pushy during the quote. I paid less than $2k. I had quotes for the same job that ranged from $8k, $4k, and $2k, also one company that insisted they would have to replace the pipe through the basement wall, requiring excavation – $14k! If necessary, Prestige would excavate, but that would only bring my total to about $3k. Not only did they have the best price, I also felt like I could trust them. Only one other company of the 5 that I got quotes from made me feel like that, and that company didn’t email me the quote until a week later. I had opened the walls already for the job, so that I could see for myself what needed done (and a couple companies were going to require that anyway). Prestige had the work done in about 6 hours. The finished job looks really good. They also did a small job under my kitchen sink, and rerouted my dryer gas line. I can’t say enough good about them, and would recommend them for any medium to large sized job!
I had already received multiple quotes from companies on big plumbing jobs for our new home and didn’t know much about plumbing. I really just wanted someone to come in and let me know what was wrong and give me an honest price. Prestige did that and so much more. They actually found a plumbing leak that could have caused tons of damage if not found, the same leak that the other companies had stated was a foundation problem. Prestige provided excellent service and were polite and friendly the whole time. They went above and beyond to help us feel safe in our new home and we are extremely grateful for that. I would recommend them to anyone for their customer service and dedication!
This is the second time I’ve used their services; again, I needed them on a weekend and they were there for me! Both sides of my kitchen sink were clogged and filled with water; according to the technician, there was quite a clog, all the way down the drain into the basement. He was able to get it fixed and I really appreciate this company’s responsiveness and timeliness when you call. I will continue to recommend and use their services.
Definitely an A+ in responsiveness and punctuality; called on a Sunday and the on-call plumber responded quickly. Set up a morning appointment for Monday morning and Ben was right on time. He fixed the problem and even wore shoe covers into my home – thank you! Timely, neat, professional, knowledgeable. I would definitely hire again.
Called them around 9 a.m. they said they would be out that day an would call me a 1/2 hr before , informed they have a busy day but would be at home that day . They came early afternoon found the problem Rob gave us our options an got us scheduled for the next morning 1st thing . We found them to be very helpful , honest , straightforward an sincerely cared about our situation. Rob did excellent service an work , we are very happy with the service an job they performed. The lady that handles the calls was also very pleasant an asked the questions that was needed also answered my questions promptly. We will recommend to anybody who wants excellent service.
Absolutely the best plumbing company I’ve used!! I needed a hot water tank replaced and they came in, did the job and made sure everything was working to standard. They were professional, clean, and very helpful!! Definitely recommend
Excellent plumbing service. A good local, family owned business. I tried to fix a leaky shower myself on a Friday night, but ran into some complications and got in over my head, which lead to us being stuck with our water tuned off to the whole house. I tried to call a few emergency plumbers, Prestige was the only one that answered the phone and could come in the next morning. Rob came out within the time window, went through different scenarios with us of what the repairs might look like. Unfortunately, we needed a whole new shower, but he was able to install it within a few hours. He went over all the work done and, while I’m no plumber, I can recognize he did very quality work. He was very nice and professional as well. Price-wise, I don’t have much reference — I don’t think they’re on the cheap side, but I am by no means complaining about the price for the quality service they provided. I can see myself going back to them for future plumbing needs.
This was my first time using Prestige Plumbing. I am so grateful that I chose them. The guys were very professional, courteous, and punctual! Great customer service! Thanks Scott!
Mr. Rob speaks layman’s language in the plumbing world. Honest, candid and respectful. I recommend Rob and his team at Prestige.